NOMAX ESPORTS

PRIVACY POLICY

Last updated: 2026

1. Who we are

Nomax Esports ("we", "us", "our") provides Rocket League training, coaching, and related digital content. We are the data controller responsible for the personal data described in this notice.

2. Data we collect

  • Account data: name, email address, login credentials.
  • Support data: messages and attachments you send to us.
  • Usage and device data: pages visited, features used, browser, device identifiers, IP address.
  • Customer data: information necessary to provide the service you purchased.

3. Why we use it (legal basis)

  • To create and operate your account, and provide the service (contract performance).
  • To prevent fraud and keep the service secure (legitimate interests).
  • To improve our products (legitimate interests).
  • To send marketing emails where you have opted in (consent).
  • To meet legal and tax obligations (legal obligation).

4. Sharing your data

We share personal data with:

  • Service providers (hosting, analytics, customer support tooling) acting as our processors.
  • Paddle.com Market Ltd, our Merchant of Record, which handles payments, subscription management, invoicing, refunds, and tax compliance for all orders.
  • Professional advisers (legal, accounting) where necessary.
  • Authorities where required by law.

5. Retention

We keep personal data only for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is deleted or anonymised.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your data, object to processing, withdraw consent, or lodge a complaint with your data protection authority. To exercise these rights, email us at the address on our Contact page. We will respond within one month.

7. International transfers

Where personal data is transferred outside your country, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Security

We use appropriate technical and organisational measures, including encryption in transit and access controls, to protect personal data.

9. Cookies

We use essential cookies to operate the site, and optional analytics cookies to understand usage. You can manage your preferences in your browser settings.

10. Contact

Questions about this notice? Reach out via our Contact page and we'll get back to you.